Remote Operations Centre
Dacoll’s Remote Operations Centre is at the heart of our service operations. With a state of the art remote monitoring capability the Centre can monitor your systems 24 hours a day, 7 days a week, leaving your in-house IT teams free to concentrate on higher value projects within your organisation. We pride ourselves on our remote capability with standardised alerts to ensure that your systems are always operational, critical data is continually backed up, disk space is available to both critical applications and users, end point security is constantly updated and that servers are meeting pre agreed performance requirements.
In addition via the use of our software’s self healing function, our remote monitoring software can be alerted to an issue and fix the issue automatically without user intervention thus preventing downtime to your operations.
The Remote Operations Centre is available to our customers either as a monitoring and alerting facility where alerts are automatically passed directly to your IT Support teams for remedial action or alerts can be actioned by our Remote Operations Engineers to ensure minimal downtime to your operations.
The Operations Centre is UK based (Central Scotland) but has the ability to monitor and control your systems wherever they are located.
For more information on how Dacoll’s Remote Operation Centre capabilities can help youy click here or call 01506 815037