For over 40 years, Dacoll has been providing businesses of all sizes and in all market sectors with IT Services, taking away the pain of managing and maintaining IT systems in-house, keeping your systems up and running, identifying and resolving problems before they escalate to affect your business operation, and fixing those day-to-day end-user issues so that your staff remain productive. And while we are doing this, you have the time to work on those business-critical projects that are crucial to your organisational growth.
Our flexible IT Services provide a more cost effective way to manage your IT, reducing your costs and providing the reliability and performance you need. From fully outsourced IT services, through selective IT Managed Services for specific parts of your infrastructure, to traditional IT support and world-class Professional Services, we can support provide services to meet your every need.
We operate on a 365 X 24 basis supporting critical systems for NHS, Police, Housing and Retail customers with users spread across the globe, and deliver support for all industry standard platforms,(and non standard by agreement) to keep your users productive at an affordable cost.
Our solutions save you money, ensure the ongoing availability of your services, and let your IT staff focus on the bigger picture. Our services include:
- Remote Infrastructure Management: We take over the management, maintenance and support of your entire IT infrastructure, monitoring your network 24×7 to identify and fix potential issues that could escalate and cause you serious problems.
- Service Desk: Our 24 x7 Service Desk takes the pain out of managing and supporting your users, so your IT department can focus on business-critical projects.
- Endpoint Security: We ensure that your IT infrastructure, applications and services remain fully protected against internal or external attack, malware, viruses, etc. preventing unnecessary downtime and lost productivity, protecting your services and data, and ensuring the security and on-going availability of your services.
- Professional Services: If you are considering a major IT development programme, you should be talking to us. Our experience, expertise and customer-first ethos ensures your business critical projects are completed on-time, to-budget and with minimum disruption to your day-to-day processes and procedures.
- Security Services: Working closely with your internal IT team, we analyse your IT Infrastructures and web applications and provide comprehensive documentation on all of the identified problems and recommended corrective measures.
- Installations, Moves and Changes (IMAC): Our IMAC services take the pain out of updating, relocating and configuring new infrastructure installations, so you can maintain your business operations, secure in the knowledge that the implementation of your new infrastructure is in safe hands.
- Print Management: Our Print Management Services analyse your current printing processes to streamline your printing operations and help reduce your printing expenses by up to 75%.
- Product Supply: Our close relationships with the world’s major hardware and software vendors means that we can source best-of-breed technologies at reduces costs, helping you make the most out of your IT budgets.
- Bonded Storage: Allows you to purchase in bulk and deliver to our insured and auditable warehouse. We can then pre stage hardware as required, deliver to site to time and complete the agreed installation plan, minimising disruption to your business.
For more information click here or call us on 01506 815037