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Maintenance Service

Screen Shot 2014-02-13 at 13.41.21Managing your hardware maintenance requirements can be a real challenge: especially if you have limited in-house resources, a distributed IT estate, or numerous maintenance contracts – each with a different renewal date from a variety of suppliers. When hardware fails, your priority is to get your business critical systems and users up and running as quickly as possible. That’s where our IT Maintenance Services can help. We provide maintenance and support services for servers, storage area networks (SAN), networks, printers, desktops and electronic point of sale (Epos) equipment, allowing you to consolidate all of your hardware maintenance contracts with a single provider and ensuring that you always have access to the right skills in the right place and at the right time.Guaranteed: Our overriding concern is to get your systems back up and running, so we’ll provide replacement loan equipment, re-image machines and restore software and where appropriate.Flexible: We understand that each organisation is different, so you can tailor our IT maintenance services, SLAs and hours of coverage to meet your own specific business needs. And if your needs change, even temporarily, then you can simply change the service.Experienced: We’ve been maintaining and supporting IT systems for over 40 years and have a nationwide team of qualified engineers accredited to the highest levels with the world’s leading hardware and software vendors.

Dedicated:  As well as a team of talented engineers, we also have a dedicated Service Helpdesk team to manage calls and provide remote telephone support with options that enable us to take secure remote control of your machine to effect a repair.

Our IT Maintenance Services will help you reduce costs by extending the life of your existing IT investment beyond normal manufacturers’ warranties, and minimise the risk to your business by getting your systems up and running as quickly as possible, so you can focus your in-house IT team on strategic projects that will drive your business forward.

For more information click here or call us on 01506 815037

Download our Maintenance Services brochure