Frozen food specialist retailer invests to maximise sales through improved service reliability.

National retail chain, with over 300 stores across the UK, has upraded their IT system to improve customer loyalty. Revised PCI DSS regulations mean that retailers can no longer revert to paper receipts for card payment when the ADSL link to the authorising bank is down.

Dacoll identified, tested and supplied a solution that enables routers to automatically reconnect, via an alternative secure connection, ensuring stores can continue to trade and process card transactions. This maximises sales by speeding checkout waiting time.